To confirm the date, a deposit of 50% is required within 10 days of the proposal.
Just before your event…
2 weeks prior to your event, we’ll contact you and the venue (if you’ve asked us to do so!) At this point we’ll ask you to prepare your final guest list and send us your confirmed numbers 10 days prior to your event. We also request that the final balance is paid 10 days prior to the commencement of the event.
If more than 15 working days notice is given than the deposit will be transferred to your next booking. This is subject to the venues cancellation policy. The deposit transfer is only valid for 1 year.
If the event is cancelled within 15 working days of the event, the deposit will be retained in full.
In the unfortunate circumstance that the event is cancelled within 10 days, the full balance will be payable. We will liaise with the venue and settle the debt. In cases where we have assisted with organising food and venue, and the client does not pay, the client is liable for all cost incurred with the venue directly and Tastour will not be liable for the clients expenses.
During the event:
Tastour reserves the right to substitute suitable products. For example, if a wine becomes unavailable, a product of comparable quality will be substituted.